May 19, 2012

Troubleshooting and Repair

Call us now to speak to a technician who can help you with all your Computer Repair needs. 810-656-2771

Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. Rob's PC Solutions offers to make it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. Rob's PC Solutions makes it convenient for customers to get their problems solved quickly. In extreme circumstances Rob's PC Solutions will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Rob's PC Solutions also offers drop off services.  If you would rather bring your computer into our repair center we will be happy to accept your machine and work swiftly to get you back and running quickly.

Repair services include:

  • Data Backup and Recovery
  • Virus and Spyware Removal
  • Maintainance or upgrades of software and hardware.

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Computer Services

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With Rob's PC Solutions acting as your IT department we are able to provide your company with routine computer system maintenance for your existing equipment and any future equipment you may acquire.  Services from Rob's PC Solutions provide a single point of contact and accountability for all hardware, software and computer-related services. We're confident that you will be delighted with our service. If you are not satisfied just let our tech know.  We will make it right or you don't pay!

Some of the services we offer to businesses are as follows:


Residential Services

Rob's PC Solutions provides fast, affordable solutions to our residential clients. Our technicians can normally provide service direct to your home on the same day you call. Let us take care of all of your computer repair and service needs!

Call us now to speak to a technician who can help you with all your home technology needs. 810-656-2771

Some of the Services we Offer our Residential Customers below:

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Home

Today computers are in everything from your automobile to your phone and kids toys.  Rob's PC Solutions understands how much of a necessity computers have become in our culture.  Rob's PC Solutions has been in business since 1999.  Combined with these years of experience Rob also has 9 years of college education in Information Technology.

For Your Computer Service Call 810-656-2771


Business Services

With Rob's PC Solutions acting as your IT department we are able to provide your company with routine computer system maintenance for your existing equipment and any future equipment you may acquire.  Services from Rob's PC Solutions provide a single point of contact and accountability for all hardware, software and computer-related services. We're confident that you will be delighted with our service. If you are not satisfied just let our tech know.  We will make it right or you don't pay!

Some of the services we offer to businesses are as follows:


Residential Services

Rob's PC Solutions provides fast, affordable solutions to our residential clients. Our technicians can normally provide service direct to your home on the same day you call. Let us take care of all of your computer repair and service needs!

Call us now to speak to a technician who can help you with all your home technology needs. 810-656-2771

Some of the Services we Offer our Residential Customers below:

About Us

Rob's PC Solutions Store SignLocated in Lapeer, Michigan, we're taking care of technology so that you can take care of business.  We are conveniently located at 380 North Saginaw, Lapeer MI, 48446.

Rob's PC Solutions is the only business you need for computer sales and services. Our computer repair service is the most extensive and affordable around. Whether you need virus removal or computer upgrades, we'll get your PC computer running at its optimum performance.

Rob's PC Solutions is also your website designer. Get your business online with website design from Rob's PC Solutions. Our websites are attractive, easy to navigate and will spread the word about your business or event.

When you need to purchase a new computer, don't settle for buying a computer at one of those faceless store chains that offer no computer service. Rob's PC Solutions computer sales are the affordable, smart way to bring home a new computer.

For more information on all our computer services, including computer sales, computer repair service, virus removal and website design, call today at (810) 656-2771 or (248) 210-4672.

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Service Rates

Systems Maintenance and Tune-Up $60.00
Installation of Windows OS* $70.00
Analysis and Diagnostics FREE **
Data Restore $25.00 First 1Gb / $10 Per Additional Gb
Pick Up or Delivery $10 + $1.50 / Mile one-way
In Home Computer Setup $75.00
Networking (Wired or Wireless) Please Call
On-Site Repairs $60 / Hour + Service Call
Service Call $1.00 / Mile One-Way ($5.00 min)
Drop-Off Hourly $40.00 / Hour
Drive Installation $15.00 Plus Parts
Hard Drive Data Transfer $35.00+
RAM Install FREE with Purchase
Software Install* $10.00 / Title
Laptop DC Jack Repair $100.00 Including Part
Web Site Design Please Call

* Rob's PC Solutions can only install software that can be verified by the customer to be legit.
Customers must provide all required Software Media and Product Keys / Serial Numbers.
** Free Analysis and Diagnostics are valid for drop-off services only.

Definitions of Services:

Systems Maintenance and Tune-Up:
Your system will be scanned for Viruses, Spy-Ware, Mal-Ware, Ad-Ware and any other bloat ware.  The Windows registry will be scanned for errors.  Disk Drives will be tested for proper operation.  System Drives will be scanned for file system structure and stability.  Computer RAM will be tested. System will be optimized to allow for faster boot times and overall operation.  Windows Updates will also be applied unless otherwise specified by the customer.

Installation of Windows:
Windows will either be installed in a new (clean) installation or a repair installation method depending upon situation at hand.  Windows will be updated with all current updates unless otherwise specified by the customer.  All device drivers will be installed.  Software installation is NOT included with the installation of Windows.

Analysis and Diagnostics:
Your system will be looked over and tested to determine the root cause of the issue you are experiencing.  You will receive an estimate for repairs upon completion.

Data Restore:
We all value our family photos.  In the event that your system drive fails or becomes corrupt we will attempt to recover files from your hard drive.  Due to the nature of this process we cannot guarantee any specific results. Rob's PC Solutions will not be held liable for loss of data on any computer device.  Please make backup copies.

Pick-Up or Delivery:
We will arrange for your computer to be picked up and/or delivered at your convenience.  This service is a per trip charge (1 for pick, 1 for delivery).

In-Home Computer Setup:
We will physically setup your new system in your home and test for proper operations, activate windows, and configure the initial startup.  This service includes the installation of up to 2 software titles and 1 printer or other external device.

Networking:
We will run all the cables or install wireless adapters to provide file, printer, multimedia, and internet sharing.  Advanced services are also available.

On-Site Services:
To tired at the end of the day, to busy, or worried about all of the wires that hook to your computer. We can provide most of our services at your home or business. Please call to set an appointment for a technician to come to your home or office.

Drop-Off Hourly Services:
Some services cannot be completed within our On-Site Services program.  These services and any other services without explicit pricing will be billed at the Drop-Off rate.  Pick-up/Delivery Service items fall into this category of billing.

Drive Installation:
We will physically install, test, and configure your new drive.  No software or operating system installations are included in this service.

Hard Drive Transfer:
If you upgrade your hard drive but want to keep your existing settings and configurations this is the option for you.  We will create a duplicate copy of your old hard drive onto your new drive. Price depends on overall size of data transfer.

RAM Installation:
You just purchased that RAM upgrade now you need to install it.  If you are not comfortable putting your hands into your computer we will install it for you.  This process is very quick and is FREE with your purchase from Rob's PC Solutions.

Software Installation:
If you need that new program installed let us help.  We can install any program you have for you.  You must provide the original installation media and any original required key codes (photocopies not accepted).

Laptop DC Jack Repair:
Many laptops are being dropped now days.  If your laptop power blinks or does not work at all let us help.  We will completely dis-assemble your laptop, remove/repair your existing DC Jack and install your new/repaired DC Jack, and finally re-assemble your laptop.

Web Site Design:
Do you need to get your business on-line.  Increase your overall sales and your known image with a new web site.  We can create anything from basic business card sites to full blown e-commerce with content management systems. Call for an appointment to determine your needs.

Promotions

If your computer is in need for any type of repair make sure to check here for current promotions and coupons.  Hey you never know but you may even find a coupon here from one of our other satisfied customers!

To take advantage of the following offers you must bring in a printed copy of this page to Rob's PC Solutions.

December Saturday Specials
Saturday December 10, 2011 – $1.00 Computer Clean-ups

Chances are, your computer was pretty fast when you first brought it home. Pretty soon however, things got a bit bogged down. This happens more often than PC manufacturers would like to admit. Fortunately, cleaning out your Windows operating system and restoring your PC or laptop's 'fresh out-of-the-box' speed is possible.

Safely Restore Your PC's Natural Performance

The trick to cleaning Windows computers is to do it in a manner that's safe. There's nothing worse than losing key Windows operating system files and dealing with the hassles that arise as Windows tries to figure out where things went. Rob's PC will take an acute awareness of the delicate nature of cleaning the Windows file system safely. 

Boost Windows Startup & Shutdown Speed

Nearly every program you install these days wants to embed itself in your PC's startup routine, noticeably slowing your computer's boot up and shutdown time. We will help you visualize all of the programs attempting to launch at Windows startup and allows you to choose which applications are allowed to load automatically. Startup and Shutdown times can be improved dramatically when even a few unnecessary programs are removed from the startup routine.

Find What Others Miss

Manually locating and cleaning the multitude of hidden files that applications use to tuck away leftover files and history cookies is definitely not fun. Rob's PC knows exactly where to locate and safely clean these files and settings without damaging your PC's critical file system. The result is dramatically improved Windows performance.

Drop your computer off at Rob's PC Solutions on December 10, 2011 and you will receive the above service for just $1.00


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Hours of Operation

Rob's PC Solutions is proud to serve our clients Monday thru Friday from 9AM – 6PM, after hours and weekends available with a phone call.

Hours of Operation

Due to the nature of our On Site services we are often out of the office. We are still available to assist in your computer repair needs. Just give us a call on either of our phone numbers (810) 656-2771 or (248) 210-4672. **No need to call both as they both get to the same extension**

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