May 19, 2012

Office Relocation Solutions

Call us now to speak to a technician who can help you with all your Office Relocation and Setup needs. 810-656-2771

When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.

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Managed IT Services

Rob's PC Solutions acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support.

Call Now for a FREE quote 810-656-2771

With Managed Services, you are provided with a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network can be managed through our office. If at any time you are not completely satisfied you can exit the program with no strings attached.



Why do you need Managed Services?

It has been found that by proactively maintaining your computer systems we can save your business money. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. Managed Services also gives your company direct access to our support center where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services. 

A study by the Gartner Group revealed that by having a managed computer service can save up to 37% over a 3 year period.

If you have 20 computers with Microsoft Windows. Managed Services can offers a savings of up to $40,000 over 3 years.


Managed Services was designed with Small and Mid Size Businesses in mind:

  • Proactive Maintenance – Managed Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiently.
  • Quality IT Support – We help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.
  • Weekly and Monthly Reports – You have the option to receive scheduled reports via email with confirmation of all maintenance performed, problems resolved and recommended actions to help prevent future issues.

Home

Today computers are in everything from your automobile to your phone and kids toys.  Rob's PC Solutions understands how much of a necessity computers have become in our culture.  Rob's PC Solutions has been in business since 1999.  Combined with these years of experience Rob also has 9 years of college education in Information Technology.

For Your Computer Service Call 810-656-2771


Business Services

With Rob's PC Solutions acting as your IT department we are able to provide your company with routine computer system maintenance for your existing equipment and any future equipment you may acquire.  Services from Rob's PC Solutions provide a single point of contact and accountability for all hardware, software and computer-related services. We're confident that you will be delighted with our service. If you are not satisfied just let our tech know.  We will make it right or you don't pay!

Some of the services we offer to businesses are as follows:


Residential Services

Rob's PC Solutions provides fast, affordable solutions to our residential clients. Our technicians can normally provide service direct to your home on the same day you call. Let us take care of all of your computer repair and service needs!

Call us now to speak to a technician who can help you with all your home technology needs. 810-656-2771

Some of the Services we Offer our Residential Customers below:

Promotions

If your computer is in need for any type of repair make sure to check here for current promotions and coupons.  Hey you never know but you may even find a coupon here from one of our other satisfied customers!

To take advantage of the following offers you must bring in a printed copy of this page to Rob's PC Solutions.

December Saturday Specials
Saturday December 10, 2011 – $1.00 Computer Clean-ups

Chances are, your computer was pretty fast when you first brought it home. Pretty soon however, things got a bit bogged down. This happens more often than PC manufacturers would like to admit. Fortunately, cleaning out your Windows operating system and restoring your PC or laptop's 'fresh out-of-the-box' speed is possible.

Safely Restore Your PC's Natural Performance

The trick to cleaning Windows computers is to do it in a manner that's safe. There's nothing worse than losing key Windows operating system files and dealing with the hassles that arise as Windows tries to figure out where things went. Rob's PC will take an acute awareness of the delicate nature of cleaning the Windows file system safely. 

Boost Windows Startup & Shutdown Speed

Nearly every program you install these days wants to embed itself in your PC's startup routine, noticeably slowing your computer's boot up and shutdown time. We will help you visualize all of the programs attempting to launch at Windows startup and allows you to choose which applications are allowed to load automatically. Startup and Shutdown times can be improved dramatically when even a few unnecessary programs are removed from the startup routine.

Find What Others Miss

Manually locating and cleaning the multitude of hidden files that applications use to tuck away leftover files and history cookies is definitely not fun. Rob's PC knows exactly where to locate and safely clean these files and settings without damaging your PC's critical file system. The result is dramatically improved Windows performance.

Drop your computer off at Rob's PC Solutions on December 10, 2011 and you will receive the above service for just $1.00


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Office Utilities

Why OpenOffice.org

 

OOo logo
OpenOffice.org 3 is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. It stores all your data in an international open standard format and can also read and write files from other common office software packages. It can be downloaded and used completely free of charge for any purpose.
read more Get OpenOffice.org 3 now
 

Great software

OpenOffice.org 3 is the result of over twenty years' software engineering. Designed from the start as a single piece of software, it has a consistency other products cannot match. A completely open development process means that anyone can report bugs, request new features, or enhance the software. The result: OpenOffice.org 3 does everything you want your office software to do, the way you want it to.

 

Easy to use

OpenOffice.org 3 is easy to learn, and if you're already using another office software package, you'll take to OpenOffice.org 3 straight away. Our world-wide native-language community means that OpenOffice.org 3 is probably available and supported in your own language. And if you already have files from another office package – OpenOffice.org 3 will probably read them with no difficulty.

 

and it's free.
 
Best of all, OpenOffice.org 3 can be downloaded and used entirely free of any licence fees. OpenOffice.org 3 is released under the LGPL licence. This means you may use it for any purpose – domestic, commercial, educational, public administration. You may install it on as many computers as you like. You may make copies and give them away to family, friends, students, employees – anyone you like.

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Should I Change My Password

Should I change my password?

Hidden-password It seems that the first half of 2011 has been jam packed with report after report of this or that major online service falling prey to damaging security breaches, e.g. Sony, Epsilon, Sega, Nintendo, Fox, Washington Post, Gannett, Distribute.IT, Groupon etc. Groups like LulzSec and Anonymous have been triumphantly publicising their successful penetrations. Of course we hope that the information gathered by those claiming to be ‘white hat’ hackers will never fall into the hands of the bad guys. But can we be sure?

Then there are the succesful penetrations that are made by cyber criminals. Of course these often go unreported by the online services hacked.

So just how can we know if the bad guys have our details? Well of course, a definitive answer is elusive. You’ll probably really only know for sure should the services that are hacked fess up and tell you, or you become the victim of identity theft.

Well as a public service a Sydney, Australia based information security technology professional, Daniel Grzelak, has put together a web site “Should I Change My Password?” –https://shouldichangemypassword.com/, where you can check if you have compromised online accounts by checking your e-mail address.

Daniel has gathered together a number of databases that have been released by hackers into the public domain. He’s then securely stored a hash of the e-mail address, the date of last compromise, and the number of times compromised in an online database that you can easily search. As of 25th June 2011 there were just over 1 million records in the database.

You can now just visit the web site and type in your e-mail address. Daniel promises that he will not capture or store your e-mail address. If there is a match, you will be told how many times and get tips for creating strong passwords and using them safely.

Please remember, just because Daniel’s web site gives you the green light, it’s only saying your account usernames and passwords may be safe. We’d still recommend that you work your way through the various online services you use and make sure you are using different passwords on different services. And of course weak passwords like ’123456′ and ‘password’ simply won’t do. You need to ensure all of your passwords are strong ones.

Steps To Strong Password Perfection:

Don’t:

  • Use cardinal numbers in order, i.e. ’123456′ is not clever.
  • Base a password on personal data, e.g. dog’s name, car registration, your name. Never use your mother’s maiden name or any password that your bank might use.
  • Choose a word found in a dictionary in any language – password dictionaries make these particularly easy to crack in a ‘dictionary attack’.
  • Use simple transformation or substitution, e.g. Pa$$w0rd.
  • Use fewer than 8 characters and solely alpha- or numeric characters.
  • Tick the ‘remember this password’ box.

Do:

  • Use a mixture of four keyboard character types – lower case letters, upper case letters, numbers and other special characters such as #, $, -, +, @, ! etc. Unfortunately, some older systems restrict the special characters your can use.
  • Use long paswords of 8 characters or more – the longer the password, the harder it is for hackers to use brute force attacks. However, some older systems don’t allow this and have limits of 8 or 14 characters.
  • Use different passwords of different accounts and change them at least twice per year.
  • Always change default passwords from ‘password’ or ‘admin’.
  • Think illogically; computers rely on logic to operate.
  • Be obtuse, think outside the box, invent new words!

The Australian government’s “Stay Smart Online” tips recommend your passwords have a minimum of 8 characters. However, security researchers last year reported that using easily available fast processing power, they were able to crack a 12 character password in just 5 seconds. So my critical strong passwords are more than 20 characters long – and I’m not saying how much more than 20 characters long.

Lloyd Borrett, AVG Security Evangelist

Source: http://twitter.blog.avg.com/2011/07/should-i-change-my-password.html

Modern Mac owners need to ignore the dinosaurs and get protection

Modern Mac owners need to ignore the dinosaurs and get protection

By Adrian Kingsley-Hughes | May 19, 2011, 6:12am PDT

I can’t believe that we’re still having a discussion over whether or not the bad guys have begun targeting Mac users. I really can’t. I’m truly staggered by the fact that people who have been around computers for decades and who are supposedly keeping their finger on the tech pulse are still clinging on for dear life to the notion that Mac is somehow immune of invulnerable to modern malware.

John Gruber, the guy behind the Mac site Daring Fireball says that those who dare to suggest that there’s a problem are crying wolf. To back up his ‘claim’ (and I can’t put enough quotes around that word so I won’t bother trying) he pulls quotes from the internet going all the way back to 2005. His point seems to be that because someone made a prediction in 2005 that a wave of Mac malware was coming, and it didn’t materialize, then it can’t possibly happen in 2011 either because of some ancient lore that says that things never change and the past always equals the future.

It’s a shame the world isn’t that simple.

I’ve one word to describe these people who choose to ignore the real problems facing the modern Mac user and instead choose to live in the past – Dinosaurs.

The Mac dinosaur, it its natural habitat!

Look around you, do you see any dinosaurs? No. Here’s why …

I bet the dinosaurs didn’t see that coming either!

Times have changed. The old-guard, fervor-filled dinosaurs of the past who for some reason (ego, self esteem, ignorance …) want to frantically and fanatically cheer lead have been replaced by the modern Mac user who sees the Mac as a tool rather than an idol. What is a modern Mac user? Well, for starters I see them as someone who started using a Mac since its transition from the PowerPC architecture to Intel architecture, a move which began in mid-2006. Much of the zealotry and nonsense spouted today dates back to the PowerPC years when owning a Mac was seen by many as a deviant pastime. Times have changed.

The modern Mac user also uses their machine in a very different way to the dinosaurs of old. People nowadays surf a lot more, social media has in many ways replaced email as the preferred method of communication. Multimedia on the web has exploded. More people doing more things in ways that we couldn’t really have dreamed possible a decade ago.

The modern Mac user is also very likely to be someone who, prior to owning a Mac, owned a PC (this is based on data from Apple which says that around 50% of those buying a new Mac are first-time buyer). This is important to bear in mind since these users are likely to have bought their bad Windows habits (bad habits that perhaps caused them to switch to Mac in the first place?) with them to the new platform.

The threats posed by the bad guys are also different. Very different. Rather than rely on viruses which spread by using system vulnerabilities, the bad guys have turned to the Trojan. This is malware disguised as something desirable – a game, a software utility, a porn video – and it relies on the user choosing to install it onto their system. It’s hard to protect against this kind of stuff because the user chooses to override the operating system’s desire to be cautious when it comes to installing stuff. Getting people to install their own malware has been a popular trick used against Windows users for some time now, and there’s no reason to think that the same trick wouldn’t work against the modern Mac users, especially given how many of them were Windows users not long ago.

The piece of malware that’s currently making the rounds is called Mac Defender (there are other variants called Mac Protector and Mac Security). It’s not particularly sophisticated. Infections goes something like this:

  • A user does a Google image search.
  • Among the listings are poisoned listings.
  • Clicking on these listings will take the Mac user to a web page that looks a lot like the Mac OS X Finder (the website uses browser and OS detect scripts to deliver different views and malware for different operating systems).
  • The fake Finder displays a ‘Scanning for viruses’ message followed by the inevitable ‘Your computer is at risk!’ message and offers a ‘Fix your problem’ link.
  • Link goes to the page where the user can download the Trojan.
  • Users install the Trojan
  • Trojan nags users for money to remove malware.

This scheme will be familiar to most Windows users. While the trick might not be older than dirt, it sure has been around for a while. And against novices who are scared of malware, it’s a pretty efficient way to get them to install the very malware they’re afraid of onto their systems.

How big a problem is Mac Defender? It’s hard to get a accurate picture. Personally, I’ve head from nearly a dozen people affected by it and a few dozen more who have been redirected to the fake Finder screen. My colleague Ed Bott has uncovered 42 separate discussion threads on Apple’s support forum and a confidential internal Apple document has seen some 20,000 page views since it was created (I’m assuming Apple support folks were accessing the document because of calls received and not for fun).

Fortunately, it’s pretty easy to remove … here’s a simple guide for removing Mac Defender. Unfortunately, Mac malware is likely to become more sophisticated and harder to remove.

Regular readers of this blog will know that I don’t feel the need to be a fanboy or cheerleader for one multibillion dollar corporation over another, and that instead I offer up what is my honest opinion as to what’s best for the user (usually the advice I give mirrors closely what I do myself). My advice for the modern Mac owner is simple – Ignore the dinosaurs and protect yourself for malware. Personally I use Sophos Free Antivirus for Mac but there’s plenty to choose from.

It’s that simple.

Ignore the dinosaurs. Download protection. Install it. Get on with life.

http://www.zdnet.com/blog/hardware/modern-mac-owners-need-to-ignore-the-dinosaurs-and-get-protection/12857?tag=nl.e539