May 19, 2012

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About Us

Rob's PC Solutions Store SignLocated in Lapeer, Michigan, we're taking care of technology so that you can take care of business.  We are conveniently located at 380 North Saginaw, Lapeer MI, 48446.

Rob's PC Solutions is the only business you need for computer sales and services. Our computer repair service is the most extensive and affordable around. Whether you need virus removal or computer upgrades, we'll get your PC computer running at its optimum performance.

Rob's PC Solutions is also your website designer. Get your business online with website design from Rob's PC Solutions. Our websites are attractive, easy to navigate and will spread the word about your business or event.

When you need to purchase a new computer, don't settle for buying a computer at one of those faceless store chains that offer no computer service. Rob's PC Solutions computer sales are the affordable, smart way to bring home a new computer.

For more information on all our computer services, including computer sales, computer repair service, virus removal and website design, call today at (810) 656-2771 or (248) 210-4672.

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Service Rates

Systems Maintenance and Tune-Up $60.00
Installation of Windows OS* $70.00
Analysis and Diagnostics FREE **
Data Restore $25.00 First 1Gb / $10 Per Additional Gb
Pick Up or Delivery $10 + $1.50 / Mile one-way
In Home Computer Setup $75.00
Networking (Wired or Wireless) Please Call
On-Site Repairs $60 / Hour + Service Call
Service Call $1.00 / Mile One-Way ($5.00 min)
Drop-Off Hourly $40.00 / Hour
Drive Installation $15.00 Plus Parts
Hard Drive Data Transfer $35.00+
RAM Install FREE with Purchase
Software Install* $10.00 / Title
Laptop DC Jack Repair $100.00 Including Part
Web Site Design Please Call

* Rob's PC Solutions can only install software that can be verified by the customer to be legit.
Customers must provide all required Software Media and Product Keys / Serial Numbers.
** Free Analysis and Diagnostics are valid for drop-off services only.

Definitions of Services:

Systems Maintenance and Tune-Up:
 Your system will be scanned for Viruses, Spy-Ware, Mal-Ware, Ad-Ware and any other bloat ware.  The Windows registry will be scanned for errors.  Disk Drives will be tested for proper operation.  System Drives will be scanned for file system structure and stability.  Computer RAM will be tested. System will be optimized to allow for faster boot times and overall operation.  Windows Updates will also be applied unless otherwise specified by the customer.

Installation of Windows:
 Windows will either be installed in a new (clean) installation or a repair installation method depending upon situation at hand.  Windows will be updated with all current updates unless otherwise specified by the customer.  All device drivers will be installed.  Software installation is NOT included with the installation of Windows.

Analysis and Diagnostics:
Your system will be looked over and tested to determine the root cause of the issue you are experiencing.  You will receive an estimate for repairs upon completion.

Data Restore:
 We all value our family photos.  In the event that your system drive fails or becomes corrupt we will attempt to recover files from your hard drive.  Due to the nature of this process we cannot guarantee any specific results. Rob's PC Solutions will not be held liable for loss of data on any computer device.  Please make backup copies.

Pick-Up or Delivery:
 We will arrange for your computer to be picked up and/or delivered at your convenience.  This service is a per trip charge (1 for pick, 1 for delivery).

In-Home Computer Setup:
We will physically setup your new system in your home and test for proper operations, activate windows, and configure the initial startup.  This service includes the installation of up to 2 software titles and 1 printer or other external device.

Networking:
 We will run all the cables or install wireless adapters to provide file, printer, multimedia, and internet sharing.  Advanced services are also available.

On-Site Services:
To tired at the end of the day, to busy, or worried about all of the wires that hook to your computer. We can provide most of our services at your home or business. Please call to set an appointment for a technician to come to your home or office.

Drop-Off Hourly Services:
Some services cannot be completed within our On-Site Services program.  These services and any other services without explicit pricing will be billed at the Drop-Off rate.  Pick-up/Delivery Service items fall into this category of billing.

Drive Installation:
 We will physically install, test, and configure your new drive.  No software or operating system installations are included in this service.

Hard Drive Transfer:
If you upgrade your hard drive but want to keep your existing settings and configurations this is the option for you.  We will create a duplicate copy of your old hard drive onto your new drive. Price depends on overall size of data transfer.

RAM Installation:
 You just purchased that RAM upgrade now you need to install it.  If you are not comfortable putting your hands into your computer we will install it for you.  This process is very quick and is FREE with your purchase from Rob's PC Solutions.

Software Installation:
If you need that new program installed let us help.  We can install any program you have for you.  You must provide the original installation media and any original required key codes (photocopies not accepted).

Laptop DC Jack Repair:
 Many laptops are being dropped now days.  If your laptop power blinks or does not work at all let us help.  We will completely dis-assemble your laptop, remove/repair your existing DC Jack and install your new/repaired DC Jack, and finally re-assemble your laptop.

Web Site Design:
Do you need to get your business on-line.  Increase your overall sales and your known image with a new web site.  We can create anything from basic business card sites to full blown e-commerce with content management systems. Call for an appointment to determine your needs.

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Promotions

If your computer is in need for any type of repair make sure to check here for current promotions and coupons.  Hey you never know but you may even find a coupon here from one of our other satisfied customers!

To take advantage of the following offers you must bring in a printed copy of this page to Rob's PC Solutions.

December Saturday Specials
Saturday December 10, 2011 – $1.00 Computer Clean-ups

Chances are, your computer was pretty fast when you first brought it home. Pretty soon however, things got a bit bogged down. This happens more often than PC manufacturers would like to admit. Fortunately, cleaning out your Windows operating system and restoring your PC or laptop's 'fresh out-of-the-box' speed is possible.

Safely Restore Your PC's Natural Performance

The trick to cleaning Windows computers is to do it in a manner that's safe. There's nothing worse than losing key Windows operating system files and dealing with the hassles that arise as Windows tries to figure out where things went. Rob's PC will take an acute awareness of the delicate nature of cleaning the Windows file system safely. 

Boost Windows Startup & Shutdown Speed

Nearly every program you install these days wants to embed itself in your PC's startup routine, noticeably slowing your computer's boot up and shutdown time. We will help you visualize all of the programs attempting to launch at Windows startup and allows you to choose which applications are allowed to load automatically. Startup and Shutdown times can be improved dramatically when even a few unnecessary programs are removed from the startup routine.

Find What Others Miss

Manually locating and cleaning the multitude of hidden files that applications use to tuck away leftover files and history cookies is definitely not fun. Rob's PC knows exactly where to locate and safely clean these files and settings without damaging your PC's critical file system. The result is dramatically improved Windows performance.

Drop your computer off at Rob's PC Solutions on December 10, 2011 and you will receive the above service for just $1.00


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Office Utilities

Why OpenOffice.org

 

OOo logo
OpenOffice.org 3 is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. It stores all your data in an international open standard format and can also read and write files from other common office software packages. It can be downloaded and used completely free of charge for any purpose.
read more Get OpenOffice.org 3 now
 

Great software

OpenOffice.org 3 is the result of over twenty years' software engineering. Designed from the start as a single piece of software, it has a consistency other products cannot match. A completely open development process means that anyone can report bugs, request new features, or enhance the software. The result: OpenOffice.org 3 does everything you want your office software to do, the way you want it to.

 

Easy to use

OpenOffice.org 3 is easy to learn, and if you're already using another office software package, you'll take to OpenOffice.org 3 straight away. Our world-wide native-language community means that OpenOffice.org 3 is probably available and supported in your own language. And if you already have files from another office package – OpenOffice.org 3 will probably read them with no difficulty.

 

and it's free.
 
Best of all, OpenOffice.org 3 can be downloaded and used entirely free of any licence fees. OpenOffice.org 3 is released under the LGPL licence. This means you may use it for any purpose – domestic, commercial, educational, public administration. You may install it on as many computers as you like. You may make copies and give them away to family, friends, students, employees – anyone you like.

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Should I Change My Password

Should I change my password?

Hidden-password It seems that the first half of 2011 has been jam packed with report after report of this or that major online service falling prey to damaging security breaches, e.g. Sony, Epsilon, Sega, Nintendo, Fox, Washington Post, Gannett, Distribute.IT, Groupon etc. Groups like LulzSec and Anonymous have been triumphantly publicising their successful penetrations. Of course we hope that the information gathered by those claiming to be ‘white hat’ hackers will never fall into the hands of the bad guys. But can we be sure?

Then there are the succesful penetrations that are made by cyber criminals. Of course these often go unreported by the online services hacked.

So just how can we know if the bad guys have our details? Well of course, a definitive answer is elusive. You’ll probably really only know for sure should the services that are hacked fess up and tell you, or you become the victim of identity theft.

Well as a public service a Sydney, Australia based information security technology professional, Daniel Grzelak, has put together a web site “Should I Change My Password?” –https://shouldichangemypassword.com/, where you can check if you have compromised online accounts by checking your e-mail address.

Daniel has gathered together a number of databases that have been released by hackers into the public domain. He’s then securely stored a hash of the e-mail address, the date of last compromise, and the number of times compromised in an online database that you can easily search. As of 25th June 2011 there were just over 1 million records in the database.

You can now just visit the web site and type in your e-mail address. Daniel promises that he will not capture or store your e-mail address. If there is a match, you will be told how many times and get tips for creating strong passwords and using them safely.

Please remember, just because Daniel’s web site gives you the green light, it’s only saying your account usernames and passwords may be safe. We’d still recommend that you work your way through the various online services you use and make sure you are using different passwords on different services. And of course weak passwords like ’123456′ and ‘password’ simply won’t do. You need to ensure all of your passwords are strong ones.

Steps To Strong Password Perfection:

Don’t:

  • Use cardinal numbers in order, i.e. ’123456′ is not clever.
  • Base a password on personal data, e.g. dog’s name, car registration, your name. Never use your mother’s maiden name or any password that your bank might use.
  • Choose a word found in a dictionary in any language – password dictionaries make these particularly easy to crack in a ‘dictionary attack’.
  • Use simple transformation or substitution, e.g. Pa$$w0rd.
  • Use fewer than 8 characters and solely alpha- or numeric characters.
  • Tick the ‘remember this password’ box.

Do:

  • Use a mixture of four keyboard character types – lower case letters, upper case letters, numbers and other special characters such as #, $, -, +, @, ! etc. Unfortunately, some older systems restrict the special characters your can use.
  • Use long paswords of 8 characters or more – the longer the password, the harder it is for hackers to use brute force attacks. However, some older systems don’t allow this and have limits of 8 or 14 characters.
  • Use different passwords of different accounts and change them at least twice per year.
  • Always change default passwords from ‘password’ or ‘admin’.
  • Think illogically; computers rely on logic to operate.
  • Be obtuse, think outside the box, invent new words!

The Australian government’s “Stay Smart Online” tips recommend your passwords have a minimum of 8 characters. However, security researchers last year reported that using easily available fast processing power, they were able to crack a 12 character password in just 5 seconds. So my critical strong passwords are more than 20 characters long – and I’m not saying how much more than 20 characters long.

Lloyd Borrett, AVG Security Evangelist

Source: http://twitter.blog.avg.com/2011/07/should-i-change-my-password.html

Filed Under: ComputerTips