May 19, 2012

Computer and Network Security

Call us now to speak to a technician who can help you with all your Computer and Network Security needs. 810-656-2771

No matter how large or small your network is, network security should be a primary concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. Rob's PC Solutions can determine which products work with your network and computer processes. A network security expert can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.

Managed IT Services

Rob's PC Solutions acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support.

Call Now for a FREE quote 810-656-2771

With Managed Services, you are provided with a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network can be managed through our office. If at any time you are not completely satisfied you can exit the program with no strings attached.



Why do you need Managed Services?

It has been found that by proactively maintaining your computer systems we can save your business money. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. Managed Services also gives your company direct access to our support center where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services. 

A study by the Gartner Group revealed that by having a managed computer service can save up to 37% over a 3 year period.

If you have 20 computers with Microsoft Windows. Managed Services can offers a savings of up to $40,000 over 3 years.


Managed Services was designed with Small and Mid Size Businesses in mind:

  • Proactive Maintenance – Managed Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiently.
  • Quality IT Support – We help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.
  • Weekly and Monthly Reports – You have the option to receive scheduled reports via email with confirmation of all maintenance performed, problems resolved and recommended actions to help prevent future issues.

Spyware, AntiVirus and Internet Security Solutions

At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.

Call us now to speak to a technician who can help you with all your Computer Security needs. 810-656-2771

Rob's PC Solutions provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Tough on threats

  • Block poisoned web pages in real time
  • Detect and remove Viruses, Spyware, Rootkits, Worms and Trojans
  • Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
  • Stops spam without blocking the mail you want

Easy on you

  • Simple set-up and automatic updates
  • Auto-scheduled scanning and updating
  • Rob's PC Solutions experts help you with support and updates

Incoming search terms:

  • and Internet Security Solutions
  • spyware

Service Rates

Systems Maintenance and Tune-Up $60.00
Installation of Windows OS* $70.00
Analysis and Diagnostics FREE **
Data Restore $25.00 First 1Gb / $10 Per Additional Gb
Pick Up or Delivery $10 + $1.50 / Mile one-way
In Home Computer Setup $75.00
Networking (Wired or Wireless) Please Call
On-Site Repairs $60 / Hour + Service Call
Service Call $1.00 / Mile One-Way ($5.00 min)
Drop-Off Hourly $40.00 / Hour
Drive Installation $15.00 Plus Parts
Hard Drive Data Transfer $35.00+
RAM Install FREE with Purchase
Software Install* $10.00 / Title
Laptop DC Jack Repair $100.00 Including Part
Web Site Design Please Call

* Rob's PC Solutions can only install software that can be verified by the customer to be legit.
Customers must provide all required Software Media and Product Keys / Serial Numbers.
** Free Analysis and Diagnostics are valid for drop-off services only.

Definitions of Services:

Systems Maintenance and Tune-Up:
Your system will be scanned for Viruses, Spy-Ware, Mal-Ware, Ad-Ware and any other bloat ware.  The Windows registry will be scanned for errors.  Disk Drives will be tested for proper operation.  System Drives will be scanned for file system structure and stability.  Computer RAM will be tested. System will be optimized to allow for faster boot times and overall operation.  Windows Updates will also be applied unless otherwise specified by the customer.

Installation of Windows:
Windows will either be installed in a new (clean) installation or a repair installation method depending upon situation at hand.  Windows will be updated with all current updates unless otherwise specified by the customer.  All device drivers will be installed.  Software installation is NOT included with the installation of Windows.

Analysis and Diagnostics:
Your system will be looked over and tested to determine the root cause of the issue you are experiencing.  You will receive an estimate for repairs upon completion.

Data Restore:
We all value our family photos.  In the event that your system drive fails or becomes corrupt we will attempt to recover files from your hard drive.  Due to the nature of this process we cannot guarantee any specific results. Rob's PC Solutions will not be held liable for loss of data on any computer device.  Please make backup copies.

Pick-Up or Delivery:
We will arrange for your computer to be picked up and/or delivered at your convenience.  This service is a per trip charge (1 for pick, 1 for delivery).

In-Home Computer Setup:
We will physically setup your new system in your home and test for proper operations, activate windows, and configure the initial startup.  This service includes the installation of up to 2 software titles and 1 printer or other external device.

Networking:
We will run all the cables or install wireless adapters to provide file, printer, multimedia, and internet sharing.  Advanced services are also available.

On-Site Services:
To tired at the end of the day, to busy, or worried about all of the wires that hook to your computer. We can provide most of our services at your home or business. Please call to set an appointment for a technician to come to your home or office.

Drop-Off Hourly Services:
Some services cannot be completed within our On-Site Services program.  These services and any other services without explicit pricing will be billed at the Drop-Off rate.  Pick-up/Delivery Service items fall into this category of billing.

Drive Installation:
We will physically install, test, and configure your new drive.  No software or operating system installations are included in this service.

Hard Drive Transfer:
If you upgrade your hard drive but want to keep your existing settings and configurations this is the option for you.  We will create a duplicate copy of your old hard drive onto your new drive. Price depends on overall size of data transfer.

RAM Installation:
You just purchased that RAM upgrade now you need to install it.  If you are not comfortable putting your hands into your computer we will install it for you.  This process is very quick and is FREE with your purchase from Rob's PC Solutions.

Software Installation:
If you need that new program installed let us help.  We can install any program you have for you.  You must provide the original installation media and any original required key codes (photocopies not accepted).

Laptop DC Jack Repair:
Many laptops are being dropped now days.  If your laptop power blinks or does not work at all let us help.  We will completely dis-assemble your laptop, remove/repair your existing DC Jack and install your new/repaired DC Jack, and finally re-assemble your laptop.

Web Site Design:
Do you need to get your business on-line.  Increase your overall sales and your known image with a new web site.  We can create anything from basic business card sites to full blown e-commerce with content management systems. Call for an appointment to determine your needs.

Remote Support

How to Start?

1. To share your desktop instantly, launch ShowMyPC by clicking on the above image and choosing "Run"

2. After your download is complete make sure you are running a copy of the program.

3. Click on "Show My PC Now" button to generate password and make your computer accessible remotely.

4. Give the password to the support representative. He will choose "View remote PC" option.

Show My PC

ShowMyPC uses VNC and SSH to provide Secure Instant Online Collaboration

Incoming search terms:

  • showmypc
  • view my computer
  • show my pc
  • showmy pc
  • showmypc logo
  • showmypc vulnerabilities
  • show my pc working
  • robs remote support
  • showmypc uppercase
  • us pc remote support logo

Promotions

If your computer is in need for any type of repair make sure to check here for current promotions and coupons.  Hey you never know but you may even find a coupon here from one of our other satisfied customers!

To take advantage of the following offers you must bring in a printed copy of this page to Rob's PC Solutions.

December Saturday Specials
Saturday December 10, 2011 – $1.00 Computer Clean-ups

Chances are, your computer was pretty fast when you first brought it home. Pretty soon however, things got a bit bogged down. This happens more often than PC manufacturers would like to admit. Fortunately, cleaning out your Windows operating system and restoring your PC or laptop's 'fresh out-of-the-box' speed is possible.

Safely Restore Your PC's Natural Performance

The trick to cleaning Windows computers is to do it in a manner that's safe. There's nothing worse than losing key Windows operating system files and dealing with the hassles that arise as Windows tries to figure out where things went. Rob's PC will take an acute awareness of the delicate nature of cleaning the Windows file system safely. 

Boost Windows Startup & Shutdown Speed

Nearly every program you install these days wants to embed itself in your PC's startup routine, noticeably slowing your computer's boot up and shutdown time. We will help you visualize all of the programs attempting to launch at Windows startup and allows you to choose which applications are allowed to load automatically. Startup and Shutdown times can be improved dramatically when even a few unnecessary programs are removed from the startup routine.

Find What Others Miss

Manually locating and cleaning the multitude of hidden files that applications use to tuck away leftover files and history cookies is definitely not fun. Rob's PC knows exactly where to locate and safely clean these files and settings without damaging your PC's critical file system. The result is dramatically improved Windows performance.

Drop your computer off at Rob's PC Solutions on December 10, 2011 and you will receive the above service for just $1.00


Incoming search terms:

  • pc computer promotions